Retail Sales Advisor

To drive high quality volume, sales in line with First Choice business objectives, by achieving personal sales targets, and delivering exceptional customer service.

For our customer

• In this role you will be selling services and products from the entire First Choice product range as well as 3 party operators, whilst continually offering advice and providing exceptional customer service. Using your excellent selling skills, you will offer our customers a one - stop shop experience.
• You’ll be confident and able to build a rapport and relationship with the customer over the telephone, whilst adapting the sales framework to meet their individual needs.

For our company

• To be a great sales advisor, you’re a true sales person and achiever who sees the significance in being the voice of First Choice on the phone.
• You’re also likely to be a result-driven self-starter who is motivated by working towards, and exceeding, your targets.
• You will recognise the importance of driving sales for the company through maximising the profit potential on every sale.
• It’s also important that you are mature and flexible with strong communication skills and have a real ‘knack’ for problem solving.

Essential

• Experience in a customer focused and target-based sales environment.

Desirable

• Call Centre background
• Sales background
• Experience in a travel industry role

• Competitive salary
• Excellent Monthly Profit Related Bonus/Incentive Scheme
• Excellent career prospects
• Flexible Shifts
• Training induction and on-going training
• Yearly incremental holiday concessions (Plus the opportunity to purchase additional holiday concession)
• Generous discounts off First Choice products (including for friends & family discount)
• Heavily discounted travel from various travel companies
• First Choice contributory pension scheme after 12 months
• Generous holiday entitlement
• Life Assurance
• Uniform

Working Patterns

• The National Sales Centre is open seven days a week.
• Shifts are flexible, although weekend, evening shifts and some Bank Holidays will be required
• Sales Advisors will be working on an annualised (banked) hours contract